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28 lines
1004 B
Markdown
28 lines
1004 B
Markdown
Troubleshooting
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===============
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Common issues
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-----
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* `500` errors or `Could not connect to pa11y-webservice` messages are often related to MongoDB. Ensure that you have the [latest version of MongoDB][mongo-install] installed, and that it's running - it doesn't always start automatically.
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* Error messages saying that pa11y-webservice isn't running may be due to dependency installation problems. Try deleting your `pa11y-dashboard/node_modules` directory and running `npm install` again.
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Check to see if the issue has been reported
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* Check the [issue tracker][issues] for similar issues.
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Create an issue
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If all else fails, [create an issue][create-issue] and we'll help you. Please include your node.js, Phantom, and MongoDB version numbers, and your operating system.
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[issues]: https://github.com/pa11y/dashboard/issues?utf8=%E2%9C%93&q=is%3Aissue
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[mongo-install]: https://docs.mongodb.org/manual/installation/
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[create-issue]: https://github.com/pa11y/dashboard/issues/new
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